Pontchartrain Hotel St. Charles Avenue

The rooftop bar was the best feature of the hotel however it was never advertised anywhere. We wouldn’t have known about it if we hadn’t shared the elevator with a couple going there. You would have thought there would have been a placard in the room or told by the staff on check-in.

The location is fabulous with a trolley stop & Hop on/ Off Bus right across the street. We stayed for 7 days in a suite ( rm. 312) as our adult daughter met us there to celebrate the holidays. The suite gave us the extra room desired with dresser space in 2 distinct areas which helped when 3 of us getting dressed AM or PM. Bathroom had an additional tall cabinet for toiletries. Coffee table provided a great space for this game loving family. Any request made was fulfilled promptly even during busy holiday & Sugar Bowl . Impressive how they had staff operate elevator with priority to hotel guests b4 patrons for roof top bar. Staying here was a rare splurge for us but DiJon & Iris at desk and Edwardo & another doorman made it a truly memorable stay. We did not try restaurants as we enjoy vegan choices & so many great ones reached by trolley. Even vegan dining was exceptional in the Big Easy. Do try Avenue cafe one block to the right which amazed us for breakfast 4x!

The staff were so warm and friendly. The food and drinks were delicious, I particularly enjoyed the gumbo. The room was so lovely and romantic. We especially liked that it was close the the French Quarter but far away enough for some quiet atmosphere. Moving around was easy, especially taking the trolley, super convenient.

The Pontchartrain Hotel was amazing. I was interested in this hotel for our first trip to New Orleans because it was in a novel that I had read, but I was unsure about the proximity to the French Quarter and other things that we wanted to see. Well fear not, there is a streetcar that stops right out in front that will take you just about anywhere you want to go. This historic hotel was beautiful and elegant with a charm I fell in love with. The room was very clean and comfortable and the maid service was outstanding. There is a charming breakfast restaurant, a rooftop bar, a fancy restaurant, and a lovely downstairs bar that features a live jazz band on certain nights. The food was delicious and the staff was simply wonderful. I highly recommend this hotel...wish I was still there!

Authentic New Orleans charm! The property is beautiful and has two amazing bars with some of the city’s best live jazz acts daily. The room was so spacious and gorgeous!